- Open an account
Let us know your details and what ticketing system you’re using.
We’ll set them up in your system and let you know when they’re ready to use.
Simply tick a box and your customers will get messages each step of the way.
You’re the kind of person who wants to give their customers an experience worth returning for. For that to happen, you need your customers kept in the loop with their deliveries.
The problem is, your customers keep asking you tough questions about their deliveries that you can’t answer, leaving you feeling like they won’t buy from you again. You shouldn’t have to deal with delivery questions that you don’t know the answer to. There must be a better way, right?
We understand the frustrating feeling of being the middleman without the answers. That’s why we created Parcel Notifications, so your customers can get a relevant update every step of the parcel journey. Here’s how it works;
1. Fill out quick form with your details,
2. We enable notifications on your ticketing system, and
3. You turn on notifications at despatch. Easy.
Start using Parcel Notifications now, so you can stop feeling like customers won’t buy from you again and start giving them a delivery experience worth returning for.
When the parcel is picked up.
When the delivery courier places the parcel in their van.
When the parcel is successfully delivered.
If you’re not using one of the listed ticketing systems, you can use Parcel Notifications by submitting an approved manifest data file. Please get in touch with your account manager to know more about this way of using notifications.
Yes, request a call with us today and create an account!
Each delivery is unique, and the parcel notifications differ accordingly. However, the three confirmed notifications which go out to all receivers are:
a) Picked up by the courier (email only)
b) Out for delivery (email & SMS)
c) Delivered (email & SMS)
We have two types of parcels notifications available upon request, they cost:
a) Emails – Free
b) SMS – 20c per consignment (includes 2 x messages, in transit & delivery)
No, you need to be using an approved Electronic Despatch System to generate Parcel Notifications for your deliveries.
Our Parcel Notifications have a standard look for all deliveries and include all necessary information about the parcel being delivered.